If you would like to book a visit or would like more information about any of our properties or services please feel free to get in touch.

You can reach our team by phone:

+44 (0) 1202 471461

We are available between 10am and 5pm Monday to Saturday. Out of hours please leave an answerphone message with your name and number and we will be in touch as soon as we can.

FIRST NAME*
SURNAME*
EMAIL
PHONE
SUBJECT
MESSAGE*

* Required Field

OUR HEAD OFFICE

Quantum House, 170 Charminster Road, Bournemouth, Dorset BH8 9RL

COMPLAINTS, COMMENTS AND COMPLIMENTS

We welcome customer feedback at any time. It helps us to understand how well we are doing and where we may need to make further improvements to our service. We always strive for excellence, but sometimes things can go wrong or you may feel that we have not met your needs fully or in the way that you would have liked.

If this should ever happen, please get in touch with your Lifestyle Manager or contact our Head Office via phone, email or by writing to the address noted above.

Our Lifestyle Managers should be able to sort things out quickly for you and, if they feel they cannot deal with the matter themselves, they will be able to put you in touch with someone who can help. However, if that is not the case, you can ask us to review the matter through our formal complaints procedure. Please click here to view.