Our community: Meet the homeowners and Lifestyle Managers If you could speak to any Platinum Skies homeowner, what do you think would be the first thing that they would tell you about us? Might it be the affordability and financial savings? Or perhaps the beautiful locations and well-designed homes? No, we don’t think it would be. Our homeowners would start by telling you about the people, community and the support they receive. A Platinum Skies home is more than bricks and mortar. It’s a way of life and this is what truly sets us apart. Put simply, we’re committed to you now and forever, which is why every one of our retirement living locations has a dedicated Lifestyle Manager on-site. They play a vital role in offering everything from friendly advice, emotional support to being an all-round party starter! This means our homeowners enjoy an independent lifestyle, whilst knowing that all of the help and support you may need is always on-hand. In fact, research has shown that people who live in retirement communities have healthier, more active, more social, more secure and happier lives. Whether you live independently or need a helping hand, our flexibility means we can tailor a service that perfectly suits your needs. The importance and value of our Lifestyle Manager’s was best highlighted during the recent lockdown, with their dedicated support for our homeowners. Whether through safely delivering free care parcels, special ‘socially-distanced’ music performances, opera, VE Day celebrations or weekly pilates classes, there was always a friendly face or event to raise a smile. Why not read some of the experiences from our homeowners and Lifestyle Managers: Ann and David, homeowners at Esprit in Poole (Lifestyle Manager, Louise Snow) Ann and David with Lifestyle Manager, Louise Snow “We see our Lifestyle Manager on most days and Louise has helped us with all our unpacking, flattening boxes out and things. We’ve no complaints at all, it’s been good. It’s useful having a Lifestyle Manager on site, as we don’t often ask for help but it’s a good idea knowing that they’re always available just in case you ever have a problem or if you don’t know the area.” “All our neighbours are friendly and they always say hello if they meet you, so you can have a chat and meet for coffee mornings. It’s good!” Lifestyle Manager at Esprit, Louise Snow Louise Snow helping an Esprit homeowner make a video-call before the lockdown. “Lockdown had its challenges for our homeowners like Ann and David, but at Esprit we overcame these together. It was important that I was there to provide emotional and mental-health support to our residents. “At Esprit, I continue to give at least an 30mins to an hour of daily conversation with each resident, where they can express their emotions/concerns regarding the lockdown. They feel comforted knowing I am maintaining the health and safety of the building. I continue to provide regular updates on the latest guidelines and provide additional support to those homeowners that need that little bit extra. Throughout the lockdown journey, I have supported residents with essentials like food shopping and prescription delivery services. I made sure they that everyone had access to the internet and were able to communicate with friends and family. Our community has grown stronger!” : You can now also visit our beautiful locations for a safe visit and experience the Platinum Skies lifestyle first-hand.